We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...

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This guide covers five of the best VoIP headsets and which to choose based on key factors like audio quality, noise cancellation, comfort, connectivity, and battery life. Every call center agent ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Here’s why headsets should be a priority, alongside other critical IT considerations. In sales call centres, psychology drives success. Scripts are carefully crafted to build rapport ...

Here’s how it works. I've covered VR headsets for nearly ten years, and I'm going to use this experience to help you buy the right one for you. Let's make one thing clear from the get-go ...

I’ve reviewed more than a thousand different consumer electronics products including headphones, speakers, TVs, and every major game system and VR headset of the last decade. I’m an ISF ...

Executive Editor David Carnoy has been a leading member of CNET's Reviews team since 2000. He covers the gamut of gadgets and is a notable reviewer of mobile accessories and portable audio ...