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Salesforce is expected to roll out the full version of its largely anticipated Agentforce 2.0 offering. Read why I remain ...

In today fast-paced world plumbing businesses need to be available to their customers at all times A missed call can mean a missed opportunity lost revenue and dissatisfied customers This is where a p ...

A well-crafted call center script not only provides structure but also enhances the overall customer experience. While many believe that scripts make conversations sound robotic, the right approach to ...

NICE has a narrow economic moat, but faces potential competition from AI entrants in the SMB segment. See why I rate the ...

The global Healthcare Contact Center Solution Market is set for explosive growth, forecasted to expand at an impressive 19.9% compound annual growth rate (CAGR) from 2023 to 2033. The market, which ...

We recently compiled a list of the 10 AI News and Ratings Shaking Up Wall Street. In this article, we are going to take a ...

Good afternoon, and thank you for joining ServiceNow fourth quarter 2024 earnings conference call. Joining me are Bill ...

Manhattan Associates released their financial results. They join a select group of supply chain software companies generating ...

The CRM integrates with over 400 third-party software packages, so it's easy to align with your existing workflows. You can further customize your experience with add-ons for tasks such as ...

PCMag has been testing and reviewing CRM software for more than a decade, so we can help you find the solution that best suits your needs and means. Bigin by Zoho CRM is our Editors' Choice thanks ...

We recently published a list of Jim Cramer Discusses These 13 Stocks & Rejects The AI PC Super Cycle. In this article, we are going to take a look at where Salesforce, Inc.