Thank you for standing by, and welcome to the Honeywell fourth-quarter 2024 earnings conference call. (Operator Instructions) Please be advised that today's call is being recorded. I would now like to ...
Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...
According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...
Intradiem today announced the expansion of its partnership with Five9, the intelligent CX platform provider. This collaboration helps contact centers achieve greater efficiency, productivity, and ...
Rockwell Automation, Inc. (NYSE: ROK) is scheduled to report its first quarter fiscal 2025 results on Monday, Feb. 10, before the market opens. The release will be ...
Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...