Medigap Life is one of the nation’s top insurance agencies that focuses on Medicare insurance products. Thousands of ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

By integrating cutting-edge technologies, the industry achieves remarkable improvements in service delivery, operational ...

From leveraging cutting-edge technology to fostering employee well-being, the Philippine call centre industry exemplifies ...

Deliver greater IT and network efficiency with #data and AI-powered automation. Using AI, IBM solutions provide comprehensive visibility into IT and network environments, automate routine tasks ...

Intradiem completed development work on a significant platform modernization project in 2024, ensuring a firm foundation for its innovative product offering. The company saved millions for its ...

Developers can save time, improve accessibility, and automate tasks with Deepgram's suite of tools for speech-to-text, ...

Digital Transformation Innovator | AI/CCaaS Leader | Change Catalyst | 154% Revenue Growth & 62x Tech ROI | Global Team Empowerer | Revenue-Driven Strategist | Operational Excellence Architect ...

Q4 2024 Earnings Conference Call January 30, 2025 4:00 AM ETCompany ParticipantsAnn-Sofie Nordh - Head of IRMorten Wierod - ...