In this blog, we’ll examine the difference between reactionary and proactive support styles and walk through five of our favorite proactive customer support examples from major brands like Airbnb and ...

BERLIN, Jan 21 (Reuters) - Two contractors died after a gas cylinder exploded on the premises of Bosch, the world's largest car parts supplier, German police and the company said on Tuesday.

In a dark coincidence, the researchers point to California's current catastrophe as a timely example of their recently published findings. "In that publication, fairly incredibly, we use the example ...

Make sure you support examples, data, and big ideas with specific stories you’ve selected ahead of time—and practiced. For example, if you’re presenting information about new software your ...

NASA's beleaguered Mars Sample Return program currently faces extreme costs of up to $11 billion and a timeline that could reach 2040. The year 2025 isn't even a week old and NASA is already ...

The goal of the Mars Sample Return Program, which is being planned jointly with the European Space Agency (ESA), is to retrieve samples of rock, gas and loose surface material that were collected ...

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oneAPI Data Analytics Library (oneDAL) is a powerful machine learning library that helps you accelerate big data analysis at all stages: preprocessing, transformation, analysis, modeling, validation, ...

More nuanced proactive support examples could include sharing relevant product updates based on a customer’s previous experiences with your brand. Not only does this kind of support potentially turn a ...

Tech support companies help businesses and individuals keep their operations running smoothly. Read our guide to research the best tech support company for you. We explain what to look for if you ...