Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

According to Zendesk Benchmark data, 3 out of 4 consumers are willing to spend more with businesses that offer a good customer service experience, and 60% of consumers have purchased from a brand ...

When college students are treated as customers a number of disastrous outcomes ensue, including grade inflation.

Want to share your experience with this dealership? Awesome customer service!!! Carlos is really nice person! You guys should come and visit him! Awesome customer service!!! Carlos is really nice ...

Burnley is gearing up for a bloomin’ good time this February as local businesses come together to celebrate its customer ...

Appreciate quick answers to all of my questions! Appreciate the awesome customer service by everyone! Esp George. Appreciate quick answers to all of my questions! Appreciate the awesome customer ...

On Amazon, a good product rating percentage is generally considered to be 80% or higher, which corresponds to a four-star ...

AI isn't inherently good or bad; its value depends entirely on how it's used. For financial institutions, this means shifting ...

CBE Customer Solutions Welcomes Rachel Rybicki as Chief Client Success Officer, Bringing Fresh Expertise to Client Success ...

In this story, a man shares how he just wanted internet access in his new house, but the only provider he was allowed to use ...

We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...

Wegmans Food Markets is recalling its Food You Feel Good About Chicken Breast Nuggets in 46-ounce bags because the frozen, ...