Microsoft this week announced that its scareware blocker, which aims to identify potential scam sites and messages, is now in ...

With the continual rise of nation-state attacks and increasingly sophisticated cybercriminal rings, Microsoft has released ...

Expanding a Windows volume can reveal some unforeseen pitfalls, including file system cluster limitations.

Microsoft has revealed what it is calling its 'release wave 1' plans for Microsoft Dynamics 365, roles-based Copilot ...

The editors of Redmond magazine are proud to recognize the winners of the 2023 Product of the Year awards, which spotlight solutions that help IT professionals manage, monitor, optimize and secure ...

Explore Gartner's insights into generative AI's transformative role in software development. Download this OutSystems-sponsored report to uncover trends, challenges, and strategies for implementing AI ...

UJET's unified, AI-powered Contact Center as a Service (CCaaS) & Workforce Management Management (WFM) platform empowers organizations of any size to deliver exceptional customer experiences and ...

Microsoft announced the general availability of its new unified contacts experience for Microsoft Teams and Outlook, streamlining contact management across its collaboration tools. The unified ...

What if you could reduce your Contact Center costs significantly without sacrificing performance or customer experience? Our new report, AI for Contact Center Cost Reduction, reveals how AI can ...