including a comment section within the online service request, and periodic customer surveys Establish a quality assurance program to measure performance standards, and utilize key performance ...

For Uchenna Nnamadim, a seasoned Senior QA Engineer with over seven years of experience, QA is more than just a job—it’s a calling to ensure excellence in every product and service delivered to users ...

In this way everyone takes responsibility for delivering quality. With quality assurance the product is checked throughout production. This means that mistakes can be identified quickly.