Islanders are being asked for their opinion of Jersey Post services in the firm's annual survey. Following feedback from last ...

As energy prices tick back up and UK households shop around for the best deals, consumer group Which? has revealed their ...

Travel agents’ product knowledge and ability to offer in-person service and advice are their most valued attributes, according to a customer survey carried out on behalf of Aito.

“Across the UK economy, service failures are costing billions a month in employees ... more helpful and knowledgeable staff and having more staff available. The UK Customer Satisfaction Index is a ...

Over two-thirds of car owners would welcome proactive contact from retailers about upcoming service and MOT due dates, according to new research.

s 2025 survey has revealed the best and worst UK energy providers based on customer feedback Octopus Energy ... offering options below the rising energy price cap Consumer groups urge households to ...

Ovo, now the third-largest energy provider in the UK, received the lowest customer score of 56% ... higher with an overall score of 59% but its 58% customer score was the second-lowest in the survey.

Table notes: Customer results based on a September-October 2024 online survey of 11,984 energy customers among the general public. Customer score: based on satisfaction and likelihood to recommend.

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access information on a device and to provide personalised ads and content, ad and ...