s 2025 survey has revealed the best and worst UK energy providers based on customer feedback Octopus Energy ... offering options below the rising energy price cap Consumer groups urge households to ...
Ovo, now the third-largest energy provider in the UK, received the lowest customer score of 56% ... higher with an overall score of 59% but its 58% customer score was the second-lowest in the survey.
Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access information on a device and to provide personalised ads and content, ad and ...
Table notes: Customer results based on a September-October 2024 online survey of 11,984 energy customers among the general public. Customer score: based on satisfaction and likelihood to recommend.
Travel agents’ product knowledge and ability to offer in-person service and advice are their most valued attributes, according to a customer survey carried out on behalf of Aito.
"Some big energy firms – including British Gas, Scottish Power and Ovo Energy – underperformed in our research," revealed the latest industry findings. "Any firms falling short urgently need to up ...
Another said: 'Their customer service department is always very helpful and very knowledgeable ... supplier for two thirds of those responsible for choosing their provider. That’s according to our ...