The latest version of Salesforce Field Service deploys artificial intelligence to make sure field visits go as quickly and safely as possible in the time of COVID-19 and schedules prioritize the ...

1 Since then her observation has not only held true but it has also been corroborated by the introduction and expansion of field service management solutions into the suites of leading CRM vendors.

while Salesforce hasn’t announced an official date for Salesforce Classic’s retirement, the provider stopped updating the service after its Spring 19 release, and its app was retired in 2017.