Obtain the PUK code to unlock the SIM. If a problem arises, contact customer service at the service center for resolution. 7. Get a New SIM for the Same Number If the previous methods fail ...

You'll need a PIN Unlocking Key (PUK) code to unlock your SIM card. Here are the steps to get your PUK number. Dial *100*8# from another Safaricom line Enter your Safaricom phone number Enter your ...

If a wrong PIN is entered three times in a row the handset is locked until you enter another code, called a PUK code. Both the PIN and the PUK codes are supplied by the operator, but only the PIN ...