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Inquirer Technology on MSNTeleperformance launches accent translation AI for Indian agentsTeleperformance (TP), the world’s largest call center operator, released an artificial intelligence to “neutralize” the ...
Instead of replacing call center employees with AI, Teleperformance uses AI to 'neutralize accents'. This makes them easier ...
However, Yahoo Finance says accent translation and similar tools may pose a risk for BPO industry leaders like the Philippines. The country leads the market by having a large number of high ...
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