The tech giant is offering its AI agent to businesses on its platforms free of charge during the pilot program. Soon, all ...

Agentic AI promises automation and efficiency breakthroughs for fast, convenient, and cost-effective CX with AI agents.

From real-time support to tailored recommendations, AI agents are changing how brands connect with customers and foster ...

Expedia, one of the world’s leading travel service providers, has announced a significant enhancement to its customer service ...

We still didn't get a straight-up definition of exactly what an AI agent is during Bret Taylor's Mobile World Congress ...

The retail industry has ranked the worst for customer service, after a new report scored it just 51.4 out of 100 and revealed customers spend over 11 minutes ...

We received a scam alert report regarding Expedia Customer Service articles published on. We saw this phone number (1-844-987 ...

Gladly, an AI-powered customer service platform that puts people, not tickets, at the center, today announced the launch of ...

Group plans to expand its AI capabilities in 2025, following a contact centre overhaul. The overhaul saw the group create an ...

Ushur, a leader in Customer Experience Automation (CXA), today introduced its AI Agent for Member Service, the ...

Zenkraft connects customer, order, and shipping data directly within Salesforce – making it Agentforce-ready upon ...