In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

The restaurant business is fast-evolving with growing application of robotics and automation in the dining and hospitality ...

Automation is getting the most attention in Agentic AI, especially with the current focus on GenAI’s return on investment. Automation is a low-hanging fruit with measurable impact. A study by McKinsey ...

Finally, keep your team trained on automated processes to use automation more efficiently and recognize when manual input is needed to improve the overall customer experience. CRM automation ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

Better Customer Experience Automation ensures professional and consistent communication throughout the collection process, helping prevent aggressive tactics that can damage customer relationships.

The company’s goal for its applications is to be able to deploy any change to production in under one hour, with confidence in quality.

SANTA CLARA, Calif., Jan. 28, 2025 (GLOBE NEWSWIRE) -- Ushur, the leader in Customer Experience Automation for regulated industries, is thrilled to announce the appointment of Deepak Vedarthan as ...