Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

In today's digital-first world, automation has become the backbone of customer engagement. But let's face it—automation alone ...

That’s why I believe data isn’t just an operational asset; it’s a strategic one. Data about parts, inventory, quality, ...

Brands racing to adopt AI in marketing are finding that human insight holds the key to turning automation into lasting ...

The project initially launched in January 2023, with the first phase focusing on core services. Phase 2 expanded the scope of ...

India's HDFC Life Insurance said on Thursday that a data theft it reported in November did not result in any adverse material impact and has been resolved. "The unauthorized exploitation was confined ...

The headline has been updated to correct an earlier reference to the scale of Bank of America’s data breach. Bank of America ...

A recent ransomeware attack targeted Zacks, an American investment firm, and a cybercriminal claimed to have stolen records ...

The company’s long-running billing bungles have led to potential data breaches and delayed property settlements.

The $350 million T-Mobile agreed to pay in a 2022 class action settlement will finally start going out to customers next month.