it has evolved into a powerful IT service management (ITSM) platform. Now, Atlassian is taking the next leap by integrating AI-driven automation, predictive insights, and advanced analytics into Jira ...

ITSM software isn’t only for huge enterprises ... Look for software that has a simple issue-tracking system and automated alerting. Change Management: If IT infrastructure changes are not ...

Over the years, the purpose of service management and its scope - has evolved. From recording transactions to engagement and ...

ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ...

14 Key ITSM Practices Certified With ITIL Alignment This certification marks ServiceDesk Plus’ ITIL alignment for 14 practices, which include Change Enablement, Deployment Management ...

19, 2025 /PRNewswire/ -- SysAid, a leading provider of Enterprise and IT Service Management solutions ... The introduction of AI tools has taken this ITSM to a different level and I personally ...

“SecurityBridge SIEM for SAP and ITSM for SAP provide organizations ... The complexity of SAP applications makes Change Management a critical process that requires seamless integration with ...

to resell Freshworks' modern IT Service Management (ITSM) solutions, including Freshservice and Device42. This partnership underscores a shared commitment to serving the mid-market —an often ...