Amazon's AWS division has introduced new guidelines, requiring sales managers to oversee at least eight direct reports, up ...

Amazon’s decision to close operations in Quebec wasn’t subtle. It sends an unmistakable message: if you unionize, we’ll leave ...

Internal guidelines for a big AWS sales team provide new clues on how the company is whittling down management layers.

Marcelo Calbucci is the author of The PRFAQ Framework, with insights and guidance for adapting Amazon's strategic process for ...

Rideshare company Lyft (NASDAQ: LYFT) and AI firm Anthropic are teaming up to develop new products aimed at improving the ...

The Amazon Effect is undeniably having an impact on financial services and driving a shift toward experience design, AI-driven everything and customer-centric innovation. As customer expectations ...

“Amazon has had a customer-centric culture since day one, often foregoing short-term profits in favor of long-term investments that improved the customer experience and paid long-term dividends ...

Its new CEO, David Limp, who spent 15 years at Amazon, thinks taking a page from the e-commerce giant's customer-centric culture could be the key to turning things around. "Even if the technology ...

For those who have devoted their lives to serving the nation, transitioning to the corporate world is more than a career ...

but I see Amazon in a class of its own. One could argue that Apple belongs on a list of retailers, but it represents technology with retail to support the sales and customer service. Best Buy has ...

“We are excited to have found a vision-aligned partnership in SGE as we continue our mission of helping retailers modernize and enhance their operations with a customer-centric view,” said Ziv Fass ..