The worst airlines are also familiar ... at least when it comes to customer service. The American Innovation index found United was the most improved airline over the last five years, with ...

Got air travel on the horizon? Browse this list of the best and worst airlines in the United States before booking your ...

The worst airlines for customer satisfaction have ... with high rates of last minute cancellations, abysmal customer service and sneaky extra fees for luggage hiking up the final price." ...

There’s been enough drama in the past year to knock U.S. airlines off their game. An Alaska Airlines blowout grounded dozens ...

Frontier Airlines surprised the airline world when they announced that they were taking telephone talk out of their customer service options ... media always pick the worst stories and magnify ...

Virgin Atlantic is the notable, impressive exception. See our table of the best and worst airlines below. Regularly rated the UK’s best airline by passengers in our survey, Jet2 has gone from strength ...

A ramp agent directs a Southwest Airlines Boeing 737-800 airplane in to a gate at Baltimore-Washington Airport. Photo: Getty Images A long time ago, I got some very good advice about values when ...